Contact Centre Agent

Call Centre & Customer Service
West Midlands
May 9, 2025
£12 - £13
Temporary (Full Time)
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Job Description

Job Title: Contact Centre Agent
Pay Rate: £12.60 per hour
Working Hours: 08:30 – 17:00 (Hybrid Working)
Location: Coventry
Duration: 4 Weeks
 
Job Description:
Our client, a leading training provider and contact centre, is seeking a dedicated and customer-focused Contact Centre Agent to join their team in Coventry. This is a hybrid working role, offering the flexibility to work both from home and in the office.
 
Key Responsibilities:

  • Answering calls from banking customers.
  • Providing digital banking advice, including app usage and general internet usage.
  • Offering low-level support on how to use the banking app over the telephone.

Requirements:

  • Excellent communication skills.
  • Ability to provide clear and concise instructions.
  • Basic understanding of digital banking and internet usage.
  • Customer service experience is a plus.

Benefits:

  • Competitive pay rate of £12.60 per hour.
  • Hybrid working model.
  • Opportunity to gain experience in the banking sector.

If you are a proactive individual with a passion for helping customers, we would love to hear from you!
 
Apply Now!